• voicebot contact center
• ai voicebot

In many overseas markets, customers will still choose to make a call when the problem becomes urgent or has a large impact. Voice remains one of the most trusted channels in customer service, especially in service scenarios that require immediate feedback, clear explanation or compliance process ation.

Issac

2026-01-15 21:42:51

• intelligent chatbot

As customer service operations become more global and omni-channel, enterprises are placing higher demands on the skills, experience, and ability of customer service teams to handle complex service scenarios. Traditional offline training models are slow, costly, and difficult to measure, making them poorly suited to the fast growth and flexible operations of modern enterprises.

Issac

2026-01-15 21:39:56

• intelligent chatbot

As Customer Service gradually moves towards global and omni-channel, enterprises' requirements for the ability of customer service teams are constantly increasing. Customer service staff not only need to deal with more complex consultation content, but also need to deal with diverse customer emotions and frequently changing product and service rules, and often need to carry out services in different countries, regions and time zones.

Issac

2026-01-15 21:35:53

• contact center software
• contact center

For a global smart technology brand with hundreds of millions of users and a wide range of products, after-sales follow-up is a critical touchpoint that connects the brand with its users. It directly affects whether users continue to trust the brand and whether they are willing to support its reputation.

Issac

2026-01-15 21:29:28

• ai ticket system
• customer service ticket

Today, when globalization and multi-channel services have become the norm, Customer Service Ticket has become the basic capability of the enterprise customer support system.

Issac

2026-01-15 21:21:30

• voicebot contact center
• ai voicebot

In many overseas markets, when an issue becomes urgent or high-impact, customers still choose to call. Voice calls are still one of the most trusted channels in customer service, especially in situations where instant feedback, clear explanation or compliance processes are required.But the reality is that the customer service team is under increasing pressure. The volume of calls continues to grow, multilingual services have become the norm, and labor costs continue to rise across regions. The traditional call center model is no longer able to support the service needs across regions and time zones.

Instadesk

2026-01-15 21:15:58

• outbound call system
• center call center

A large automotive group generates tens of thousands of customer leads every month. However, traditional manual calling methods are slow and deliver relatively low conversion rates. To break through this bottleneck, the company introduced the Instadesk AI Outbound Calling System, successfully achieving outreach to over 3 million customers, an information collection accuracy rate of 93.2%, and an overall connection rate exceeding 55%. Ultimately, this significantly improved lead conversion efficiency and supported sustained business growth.

Issac

2026-01-15 21:04:25

• ai voicebot

In many overseas markets, the telephone remains one of the most trusted and widely used customer service channels by customers. When customers require a quick response, clear explanation or compliance with procedures, voice communication remains irreplaceable. Meanwhile, as call volume continues to grow and multilingual services become the norm, traditional call centers are under increasing operational pressure.

Issac

2026-01-15 20:56:12

• call center

Solving traditional call centers’ isolation, poor scalability and inefficiency, the cloud-native Instadesk platform offers global connectivity, rapid deployment and AI empowerment, lifting agent efficiency by 50% for global growth.

Instadesk

2026-01-15 18:28:59